1. Market Research & Reporting

· Conduct regular market research to identify client trends, competitor activity, and opportunities for engagement.

· Prepare insightful reports and summaries to inform strategic decisions and outreach planning.

2. In-Store Animations & Event Coordination

· Collaborate with the team to conceptualize and execute creative in-store activations and client experiences.

· Prepare and submit detailed pre-event briefs and post-event recap reports to measure impact and key learnings.

3. CRM Reporting & Store Support

· Consolidate and share reports from CRM HQ, tailoring insights per store to support clienteling strategies.

· Provide store teams with actionable data to help them achieve their CRM KPIs.

· Act as a liaison between HQ reporting and local teams to ensure clarity and alignment on CRM priorities.

4. Budget & Administrative Support

· Maintain accurate and up-to-date budget sheets for department activities and events.

· Monitor expenses and ensure all initiatives remain within the allocated budget.

· Coordinate with relevant departments for timely processing of invoices and reimbursements.

5. Client Travel & Experience Planning

· Organize client travel logistics including hotel bookings, transfers, and itinerary planning.

· Curate bespoke experiences and agendas tailored to client preferences and brand values.

· Act as a key point of contact for coordinating all logistical aspects of client-facing events or travel.