We are currently seeking a Store Manager who will report to the Country Manager, as part of our dynamic team in Palacio de Hierro, Guadalajara.

How you will contribute:

• Support the operations of the store, including the business performance, customer service and company image in the store
• Drive the achievement of the store’s sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Mentor and coach retail associates in order to develop their competencies and support their growth while driving their individual sales and ultimately the sales of the store as a whole
• Monitor proper use and ensure the quality of data in the sales staff’s client books, as well as working with sales staff to propose action plans
• Manage recruiting for store associates and maintaining a pool of potential candidates
• Facilitate staff trainings and new hire inductions, as well as ensuring the proper follow up steps are taken
• Comply with and enforce Bottega Veneta standards and procedures
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Effectively perform operational functions: opens and closes the store, register, and back office management procedures
• Maintain an environment where all associates are treated fairly and with dignity and respect

Who you are:

• Minimum of 5 years of retail experience in a managerial role
• Ability to work in a team, possess organization awareness and flexibility
• Demonstrate ability to adapt, strong knowledge of products and philosophy of the brand
• Exemplary verbal and written communication skills

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

EOE MDFV