Store Operations Training Manager

• Partners with Director of Store Operations to define, own, prioritize and implement strategic initiatives in support of divisional strategies.• Partners with cross-divisional managers and directors to manage demand, resources, and timelines for effective implementation.• Design, enhance and implement high-impact learning programs for store leaders and employees.• Integrate learning best practices into store experiences and training programs, providing leadership for these core co-op offerings.• Manage instructional design process for store facing training programs in partnership with cross divisional learning & development teams.• Consult on vendor relationship and platforms in which learning programs reside, in partnership with HR Learning & Development team members.• Integrate DEI strategy into all learning programs.• Provide direct leadership to staff. Establishes work priorities, ensures work is coordinated and evaluates proposed solutions to ensure work contributes to achievement of business objectives.• Drives functional strategic planning, applying current knowledge and future vision.• Collaborates with other department leaders to identify business needs: plan, schedule, and coordinate work; and ensure integration of business needs and learning solutions.• Keep abreast of changes in technology and innovations relating to learning and development, incorporate best practices in learning solutions.• Manages team resources to balance internal workload and ensure projects are completed on time, within scope and on budget. Qualifications• 7+ years experience in learning and development design and delivery.• Demonstrated knowledge and experience in several Talent Management functions , such as performance management, succession planning, , or leadership development.• 5+ years leading teams in learning program development, project management, and/or training strategy.• 2+ years experience in retail, service industry or branded organization.• Project management skills including ability to create action plans and timelines, manage multiple programs simultaneously on time and within budget. • Demonstrated ability to think strategically, understand business challenges and recommend effective implementation plans to deliver defined objectives.• Proven track record of forming partnerships and influencing effectively - across levels and constituencies• Bachelors degree in related field or equivalent work experience• Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts.• Creates a strong, mutually supportive work spirit and culture where people can do their best. | #LI-DNI